CLIENT'S BILL OF RIGHTS

1. Loyalty - Your agent will always put your needs first and never give you advice or take action that serves any interests other than your own.
2. Respect - Your agent will follow your instructions and act only within the scope of authority you confer.
3. Knowledge - Your agent will have the knowledge and skills necessary to ensure the transaction of your business to your best advantage.
4. Protection - Your agent will help to shield you from financial and legal harm by conducting your business carefully and honestly.
5. Disclosure - Your agent will give you timely information that might affect your decisions.
6. Confidentiality - Your agent will maintain all information related to your transaction in the strictest confidence unless otherwise directed. 
7. Support - Your agent will provide you with all the advice you need to prepare your home for sale and the resources to market it to its best advantage.
8. Dependability - Your agent will respond to phone calls promptly, schedule appointments at your convenience and show up on time.
9. Integrity - Your agent will show buyers all properties that meet their needs and present sellers with all offers made on their property.
10. Patience - Your agent will provide you with the time you need to comfortably make good decisions without feeling rushed or pressured.